Category Archives: Tech Fixes

Remote Web Workplace Stops Working with “The Client Could Not Connect” Error

Posted on November 17, 2009 by Ben

Here is the symptom: Remote web workplace suddenly stops working, and when you try to connect, you get the following error: “Connectivity to the remote computer could not be established. Ensure that the remote computer is on and connected to … Continue reading →

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Timeslips 2008 and Vista

Posted on July 31, 2009 by Ben

Here was an interesting problem. Timeslips 2008 running on a Vista machine.  The preferences file (prefs.prf) file could not be found in the default directory of: C:\Program Files\Timeslips However, when looking at the preferences file within Timeslips, it would appear … Continue reading →

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An Issue with Xerox….

Posted on July 10, 2009 by Ben

Here is a new one. A brand-new Xerox Phaser MFP (Multi-Function Printer) with an ADF (Automatic Document Feeder). Printer work fine.  Scans work fine on the glass.  Copies work find on the glass. However, the ADF won’t feed; it claims … Continue reading →

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How to Fix Printer Spooler Crashes

Posted on May 19, 2009 by Ben

I recently installed a Canon printer driver on several laptops.  On two of them, the driver caused the printer spooler service to crash all of the time.  After searching on the web for an hour, I found the fix here.  … Continue reading →

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Windows XP Log on, Logging Off Problem (Karate Kid Edition)

Posted on May 5, 2009 by Ben

Here is a new one. A client had a computer where when she went to log in, the desktop picture would flash, and then it would immediately go to “logging off…” back to the startup screen.  This would happen in … Continue reading →

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Getting an Off-Site Outlook Install to Connect to SBS 2003

Posted on September 3, 2008 by Ben

When you look at the many wonderful sites devoted to Microsoft’s Small Business Server 2003 (SBS 2003), one of the many items touted is the ability to access Outlook date over the internet, using RPC over HTTP.  From the various … Continue reading →

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Oh, Microsoft…Why Do We Trust You?

Posted on August 26, 2008 by Ben

Dear Mr. Gates Ballmer; I understand that I am supposed to update Windows when you ask me to. I also understand that you cannot possibly make sure that all updates work with all systems. But why, in the name of … Continue reading →

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Microsoft Gets Rich…$49.95 at a Time

Posted on April 15, 2008 by Ben

A lot of my clients are small firms or individuals. Often times, when they need a piece of software installed, they have me buy it, install it, and charge them for my cost. This works most of the time….except for … Continue reading →

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Just when you think you’ve seen it all….

Posted on February 11, 2008 by Ben

I have done a lot of things in my IT life (including things I am not proud of), but this little problem took the cake. I have a client who has a Dell OptiPlex 745.  For the past couple of … Continue reading →

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Why I hate HP (sometimes)

Posted on August 1, 2007 by Ben

Ok. I started to write this post a month ago. And then, my beloved Mac, crashed (the little seen “Gray Screen of Death“). And then life intervened. So…here I go again. Why I hate HP (sometimes) I have a client, … Continue reading →

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