Here is a new one.
I have a client who just purchased a software package. For reasons that shall be soon made clear, I cannot mention any names.
The client wants to load some data from another source into the new software. In looking through the help file and typical menu locations, I couldn’t find a logical way to do this. So, I called Tech Support. Their solution?
Either pay them to do the work….or sign a NDA (Non-Disclosure Agreement) so they can send me a white paper.
Really.