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Author Archives: Ben
Outlook 2007 and Windows Search
I had a client whose Outlook 2007 would hang on the splash screen every time he started it up. However, when started in safe mode, it would open up just fine. After disabling all obvious add-ins, the problem still occurred. … Continue reading
An Admission
You know, for someone who is active in technology, I am not very good with tools. I can handle stuff I know (like replacing a hard drive in a machine), but cannot change the oil in my car. So, when … Continue reading
Posted in General
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Timeslips 2008 and Vista
Here was an interesting problem. Timeslips 2008 running on a Vista machine. The preferences file (prefs.prf) file could not be found in the default directory of: C:\Program Files\Timeslips However, when looking at the preferences file within Timeslips, it would appear … Continue reading
Lessons from a Recent SBS 2003 to SBS 2008 Migration
Here are some lessons learned from a recent SBS 2003 to SBS 2008 Migrations. Migrating a network you have barely touched is much more difficult than a network you built from the ground up. Always follow the instructions in this … Continue reading
An Issue with Xerox….
Here is a new one. A brand-new Xerox Phaser MFP (Multi-Function Printer) with an ADF (Automatic Document Feeder). Printer work fine. Scans work fine on the glass. Copies work find on the glass. However, the ADF won’t feed; it claims … Continue reading
Dell v. Lenovo
For years, I have been a Dell supporter. I tend to recommend Dell to my clients for a couple of reasons: Their support, for the most part, is pretty good. Their machines, for the most part, don’t come preloaded with … Continue reading
A New One Every Day….
Here is a new one. I have a client who just purchased a software package. For reasons that shall be soon made clear, I cannot mention any names. The client wants to load some data from another source into the … Continue reading
How to Fix Printer Spooler Crashes
I recently installed a Canon printer driver on several laptops. On two of them, the driver caused the printer spooler service to crash all of the time. After searching on the web for an hour, I found the fix here. … Continue reading
Posted in Tech Fixes
Tagged Print Spooler Crash, printer install, spooler DEP errors, spooler problems
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Network Scanners and Exchange 2007
There are some nice additions to Exchange 2007, and one of the items is the ability to have it easily accept emails from in-network machines (like MFPs, Copier/Scanners) so you can scan to email without having to set up a … Continue reading
Posted in General
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Windows XP Log on, Logging Off Problem (Karate Kid Edition)
Here is a new one. A client had a computer where when she went to log in, the desktop picture would flash, and then it would immediately go to “logging off…” back to the startup screen. This would happen in … Continue reading
Posted in Tech Fixes
Tagged antivirus, Combofix, Logging off..., Malware Bytes, Microsoft, Virus
4 Comments